1. Acceptance of Terms
By accessing or using this website (brianhoareau.com) or purchasing any service offered through it, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website or purchase any services.
These terms apply to all visitors, clients, and anyone who accesses or uses our services.
2. About the Services
Brian Hoareau offers personal consulting and coaching services designed to help entrepreneurs, coaches, and consultants achieve their goals through clarity, strategy, and AI-powered systems. Services are currently offered in three formats:
- I KNOW — A personalised goal clarity audit delivered within 48 hours
- I ACHIEVE — A full execution system delivered within 72 hours
- I ORCHESTRATE — A bespoke AI-powered business system, scoped and delivered within 1 week
Full details of each service are available on the Architecture page. Services may be updated, modified, or discontinued at any time without notice.
3. Payments
All payments are processed securely through Stripe. By completing a purchase, you agree to Stripe’s Terms of Service. We do not store your payment card information on our servers.
Prices are displayed in USD and are subject to change. The price shown at the time of purchase is the price you will be charged.
4. Refund Policy
Due to the nature of personalised digital services — which require significant time and preparation immediately upon purchase — all sales are final and non-refundable once work has commenced.
Work is considered to have commenced within 24 hours of receiving payment confirmation and your onboarding information.
If you believe there is an exceptional circumstance, please contact us at hello@brianhoareau.com within 48 hours of purchase. We will review requests on a case-by-case basis. We are committed to delivering genuine value, and any concerns will be addressed with care.
For the I ORCHESTRATE package (strategy call required), no charge is made until after the scoping call and your explicit confirmation to proceed.
5. Results Disclaimer
The testimonials, case studies, and examples shared on this website represent real client experiences. However, individual results are not guaranteed. Your results will depend on your own effort, background, circumstances, and implementation.
Brian Hoareau makes no promise or guarantee of specific outcomes, income levels, or business results from the use of any service. All content is provided for educational and strategic purposes only.
6. Intellectual Property
All content on this website — including text, graphics, frameworks, systems, templates, and methodologies — is the intellectual property of Brian Hoareau and is protected by applicable copyright and intellectual property laws.
When you purchase a service, you receive a personal, non-transferable licence to use the deliverables for your own business. You may not reproduce, share, resell, or distribute the content or methodologies without prior written consent.
7. Limitation of Liability
To the maximum extent permitted by law, Brian Hoareau shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or any service purchased through it.
In no event shall our total liability to you exceed the amount you paid for the specific service giving rise to the claim.
8. Your Responsibilities
You agree to:
- Provide accurate information when completing forms, booking a call, or purchasing a service
- Respond to onboarding questions in a timely manner to allow delivery within the stated timeframe
- Use the website and services for lawful purposes only
- Not attempt to reverse-engineer, copy, or resell any proprietary frameworks or deliverables
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to this page, with the “last updated” date revised accordingly. Continued use of the website after changes constitutes your acceptance of the updated terms.
11. Contact
If you have any questions about these Terms of Service, please contact us: